Automated Two-way Conversations
Customer Experience is the New Marketing
Consumer’s attention spans are short and their expectations high. 82% of customers rate an immediate response (30 minutes or less) as very important when they have marketing or sales questions. (source HubSpot research). And 64% of consumers rate customer experience above price. (source: iperceptions)
Increase ROI on ad spend with conversational ads.
Next-Gen Messaging is Here.
Next-gen messaging offers rich experiences with high-resolution images, video, and GIFs in any color.
Start Personalizing Customer Conversations
Ad exchanges nativeMsg works with
Appnexus, PubMatic, Google AdExchange, Yahoo Ad Exchange, Microsoft Advertising Exchange, OpenX, Rubicon, AOL ONE Display, Index Exchange Inc, Zynga, Smaato Inc., Gourmet Ads Pty Limited, MoPub Inc., and Programmatic Mechanics
Insights & Analytics
Use Conversational Data to Learn About Customers
Test & track conversations and keywords. Make smarter business decisions with the ability to view popular paths, products, and prime times.
Through text and AI conversations, you can deliver an experience that outpaces your customer’s expectations, making them more engaged and loyal to your brand.
Increased Conversion Rates
7 out of 10 customers prefer to interact with customer support via next-gen messaging.
Increased Customer Retention
89% of brands retain customers with an omnichannel experience.
Increased Customer Participation & Loyalty
80% of customers gained loyalty for a brand over time, due to experiences with excellent products, service, reviews, and advice.