Personalized Customer Engagement

Direct to Consumer

Seamless Service

Seamless Transaction Notifications

Keep customers informed about their orders, shipping updates, and delivery notifications seamlessly through SMS, WhatsApp, or other messaging apps.


Automated Customer Support

Enhance customer support efficiency with automated responses and AI-driven chatbots. Resolve queries, provide product information, and offer assistance 24/7, ensuring a positive customer experience at every stage of the buyer’s journey.

Let’s Talk

Keep Customers Engaged

Abandoned Cart Recovery

Recover potentially lost sales with automated abandoned cart recovery messages. Remind customers about items left in their carts and encourage them to complete their purchases, reducing cart abandonment rates.


Increased Sales and Customer Retention

nativeMsg is proven to increase sales by driving customer engagement and retention through targeted promotions and personalized communication.



Massive Return on Investment

Experience a substantial return on your investment with nativeMsg’s cost-effective solutions that yield tangible results for your e-commerce business.

order tracking chatbot

Always-On Support

Give customers 24/7 access to anything they need, including:

Listen. Empathize. React.

Consistent and Streamlined Customer Service

Even the best customer service agents have off-days. Instead of opting for less-than-the-best, deliver a top-notch service experience every time.

Contact Center

Improve Contact Centers

It can be a frustrating roadblock for customers who have time-sensitive problems. Nobody wants to be put on hold.

zero down time

Unlimited Queries, Zero Down Time

Now, customers can get the answers they need, when they need them. Instead of spending hours on hold, you can automate FAQs, policies, and basic account management with conversational AI for less wait time—and a better experience overall.

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