Personalized Customer Engagement
Seamless Service
Seamless Transaction Notifications
Keep customers informed about their orders, shipping updates, and delivery notifications seamlessly through SMS, WhatsApp, or other messaging apps.
Automated Customer Support
Enhance customer support efficiency with automated responses and AI-driven chatbots. Resolve queries, provide product information, and offer assistance 24/7, ensuring a positive customer experience at every stage of the buyer’s journey.
Keep Customers Engaged
Abandoned Cart Recovery
Recover potentially lost sales with automated abandoned cart recovery messages. Remind customers about items left in their carts and encourage them to complete their purchases, reducing cart abandonment rates.
Increased Sales and Customer Retention
nativeMsg is proven to increase sales by driving customer engagement and retention through targeted promotions and personalized communication.
Massive Return on Investment
Experience a substantial return on your investment with nativeMsg’s cost-effective solutions that yield tangible results for your e-commerce business.
Always-On Support
Give customers 24/7 access to anything they need, including:
Listen. Empathize. React.
Consistent and Streamlined Customer Service
Even the best customer service agents have off-days. Instead of opting for less-than-the-best, deliver a top-notch service experience every time.
Improve Contact Centers
It can be a frustrating roadblock for customers who have time-sensitive problems. Nobody wants to be put on hold.
Unlimited Queries, Zero Down Time
Now, customers can get the answers they need, when they need them. Instead of spending hours on hold, you can automate FAQs, policies, and basic account management with conversational AI for less wait time—and a better experience overall.
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