RCS: The New Way to Interact with Customers via Texts

As part of Chicago Tech Week, nativeMsg is hosting a hands-on session introducing RCS for Business (the new messaging tech built to replace SMS) and show it in action. You'll see how verified sender identity, full brand control, and interactive, app-like features come together to create customer journeys that actually drive engagement, on both the inbound and outbound side.

Event details:

Wednesday, July 22nd, 9am - 12pm

TechNexus, 20 N Wacker Dr,
12th Floor, Conference Room A + B

Light refreshments and coffee will be provided

The RCS for Business messaging platform that businesses trust

Babycottons logo featuring a stylized lamb icon beside the brand name in lowercase letters.
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What You'll Learn & See

In this session, we'll spend time talking about what RCS for Business is, how it differs from SMS, and why it's becoming the gold standard for business messaging.
We'll also show you RCS in action with live examples of verified, branded, interactive messages — carousels, quick-reply buttons, rich media, and conversational flows.

In the latter half of the session, you'll see how brands use RCS to push outbound campaigns and power inbound conversations where customers can browse, book, and buy in the messaging app they already use.

Meet the Speaker - Michael Lamb

Michael brings more than two decades in the mobile messaging industry, with a career spent building the platforms and partnerships that move messaging forward.

As Co-founder of nativeMsg — and previously Opt It — he's helped pioneer how brands turn everyday text into interactive, two-way conversations. He's also a named inventor on multiple patents in RCS (Rich Communication Services) messaging.

Today, Michael leads nativeMsg's vision for RCS for Business, helping brands capture inbound demand and drive outbound engagement inside the one app customers already check every day.

  • 20+ years in mobile messaging leadership

  • Co-founder of nativeMsg and Opt It

  • Named inventor on multiple RCS messaging patents

  • RCS for Business expert focused on inbound and outbound customer engagement

Smiling middle-aged man with gray hair and beard in a dark suit and striped tie, arms crossed.

Michael Lamb, President & Co-founder

Meet the Speaker - Kelly Wiethuchter

Kelly brings more than two decades of experience across adtech, martech, and media, helping brands and agencies turn emerging technology into measurable business outcomes.

Her career spans digital advertising and broadcast media sales, rooted in consultative selling and a deep understanding of how media, data, and commerce intersect to drive growth.

Today, at nativeMsg, Kelly works in RCS for Business, partnering with brands to turn messaging into a performance channel that captures inbound demand and drives outbound engagement.

  • RCS for Business expert focused on inbound and outbound customer engagement

  • Background spanning digital advertising and broadcast media sales

  • Consultative seller with a track record of measurable results

  • 20+ years in adtech, martech & media leadership

Kelly Wiethuchter, Strategic Sales Lead

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